[Rental] Incheon Airport Galaxy S Ultra Series Phone Rental
Confirmed within 24 hoursTicket Options
- 1. If the rented item is damaged or lost, please contact our customer service center immediately.
- - LINE Support Account: @558hovam (Please include the '@' symbol)
- - KakaoTalk Support Account: forholiday
- - WhatsApp: +82 10 7582 4470
- * For any inquiries, please contact our customer service center first.
- 2. Please note that if the product is not returned without prior notice, appropriate action will be taken.
- 3. To change your pickup time or terminal, you must contact our customer service center by 3 PM on the day before your scheduled pickup.
- 4. On the day of pickup, requests to change the pickup terminal or time cannot be accommodated.
- 5. Device pickup and return are available at both Terminal 1 and Terminal 2. Please ensure returns are made within business hours.
- 6. The minimum rental period is 3 days. (You can rent for 1 or 2 days by paying the 3-day rate.)
- 7. Operating hours are 5 AM - 10 PM (T2) / 5 AM - 11 PM (T1).
- 8. ※ Reservations are confirmed based on the order of Google Form submissions. (Customers who do not submit the form will be excluded from reservation priority, and their reservation will be automatically canceled if there is insufficient stock.)
- https://forms.gle/EhSjACzazLqWCom59
- 9. For customers who couldn't transfer their videos during the rental period or who want to enjoy their trip without worrying about data transfer, a data transfer service is available as an add-on. Please refer to the following procedure for customers who purchase this service:
- - After purchasing the service, contact our customer service center.
- - Provide your English name and rental schedule to customer service, and request data transfer.
- - Within 2 days after returning the device, we will upload the data to our cloud and send a download link to your email.
- - You must download the data within 7 days of receiving the link.
- - After 7 days, the data will be deleted.
- ※ When returning the device, please note that data will be initialized by the day after device collection. Therefore, you must purchase the service and contact customer service on the day of device return.
- 10. Damage Protection Plan (Optional)
- A single, one-time fee applies, regardless of the rental period.
- - Minor damage → You will only be responsible for 30% of repair costs.
- - Irreparable damage → 100% of the retail price will be charged.
- - Loss and theft are not covered.
- ※ Can only be added up to 1 day before pickup. Cannot be added after the rental period begins.
- [Charges for Loss or Damage]
- • For minor scratches or general dirt/stains, no repair fees will be charged.
- • In case of loss or irreparable damage to the product during the rental period, 100% of the product's retail price will be charged.
- • For transparency regarding charges, we will provide you with a purchase receipt.
- A 100% refund is issued for cancellations made by 24:00 KST two days before your scheduled use date.
- A 50% refund is issued for cancellations made by 24:00 KST one day before your scheduled use date.
- No refunds are possible after the deadlines mentioned above.
- No refunds will be issued for same-day cancellations or no-shows.
- ※ A 100% refund will be issued for no-shows resulting from special circumstances, such as flight delays or cancellations.
- ※ A 100% refund will be issued upon confirmation of a defect in the device itself.
Overview
Key Information
Galaxy Ultra Rental: Setting a New Standard for Concert Filming
- Equipped with a powerful camera, perfect for concert filming
- 4 years of dedicated support for international customers, ensuring peace of mind from pickup to return
- The ultimate choice for K-pop fans
Description
🔊 Important: Please check after booking
Once your booking is confirmed, look for an email within 1-2 days. It will contain a Google Form that you need to complete and submit.
Fully booked? Don't despair!
If all slots appear booked, please reach out to our Customer Service Center. Cancellations are common, and we'll notify you immediately if a spot becomes available.
- ✈️ Airport pickup and return, plus pickup/return at some concert venues (inquire in advance for venue availability)
- 🛡️ Damage Protection Plan – Enjoy exclusive peace of mind, a benefit not found with other rental services
- 📱 Galaxy S23~S26 entire lineup – select your desired model
- 🤝 4 years of experience assisting international customers – We manage all aspects, from communication to pickup, return, and problem-solving
How It Works
Please note: Storage, pickup, and returns are not available outside of operating hours.
For Incheon Airport Terminal 1 users picking up or returning between 10 PM and 11 PM, please contact our customer service channel directly.
- Select your desired rental start date and time.
- Complete your reservation by entering the required information.
- After completing your reservation, be sure to check the confirmation email sent to you! Please fill out the Google Form here: https://forms.gle/EhSjACzazLqWCom59
- Arrive on time for your reservation and follow the instructions provided by our staff.
- Return your rental item at the same location, according to your purchased rental period. (Note: Rental periods are based on calendar days, not 24-hour increments. For example, if you rent on March 1st and return on March 5th, this counts as a 5-day rental.)
⚠️ Please note: Failure to complete the Google Form after making your reservation may result in cancellation. Customers who do not submit the form will lose their reservation priority, and their booking may be automatically canceled if inventory is limited.
Pickup & Return Locations and Operating Hours
Terminal 1: 05:00 - 23:00: Incheon Airport Terminal 1, 3rd Floor, inside Gate 14, Meeting Point.
Terminal 2: 05:00 - 22:00: 3rd Floor, Departure Level, inside Gate 8.
[Pickup Process]
1. Upon arrival at the meeting point, please submit your information using the link below.
https://forholiday.vercel.app/arrival-checkin
(During operating hours, our staff will be near the meeting point. Please wait briefly for assistance.)
2. Please inform our staff of your reserved service.
3. Pickup and return of rental items are not available outside of operating hours.
[Rental Item Return Process]
- Please check the package to ensure all items are present.
- If any items or components are missing, please contact us before returning the package.
- Upon arrival at the meeting point, please submit your information via the link below: https://forholiday.vercel.app/arrival-checkin
- Please note that item pickup and return are not available outside of operating hours.
Customer Support
[Contact Channels]
- LINE: @558hovam (Please include the '@' symbol)
- KakaoTalk: forholiday
- WhatsApp: +82 10 7582 4470
* For inquiries about pickups/returns outside business hours or unconfirmed reservations, please contact our customer support team first.
Locations
- Incheon International Airport Terminal 1: Meeting Point, located inside Exit 14 on the 3rd floor.
- Incheon International Airport Terminal 2: Inside Exit 8 on the 3rd floor.