Shop with Ease at Your Hotel: The K-Gift Ordering Guide

Skip the hassle of hauling heavy shopping bags around town. Instead, you can have popular Korean supermarket items, specially curated gift sets loved by international visitors, and delicious snacks delivered right to your hotel room.

Here is a step-by-step guide on how to easily order tourist-favorite snacks and gift sets through WOWKOREA SERVICE's K-Gift.

Filling Your Cart with Tourist-Favorite Gift Sets and Snacks

Once you land on the site, you will find categories featuring top-rated supermarket items and best-selling snack gift sets tailored specifically for travelers.

• Browse through a variety of traditional snack gift sets, addictive K-snacks, and popular treats that make perfect souvenirs from your trip to Korea.
• Click the 'Add to Cart' button at the bottom of any product page to select your desired quantities, then tap the cart icon in the top-right corner to move to the next step.
• New User Perk: New accounts typically receive 500 points instantly upon sign-up, which you can freely use when placing your order.

Gift sets your friends will love

Popular snacks loved by locals

Reviewing Your Cart and Adjusting Quantities

Tap the shopping cart button located just above the chat button in the bottom-right corner of the screen to check your selected items and the total price.

• Use the plus and minus buttons next to each item to easily adjust the quantities of your favorite snacks or gift sets.
• The total price updates in real-time as you change quantities, so make sure to double-check the final amount at the bottom before checking out.

Entering Delivery Details & Completing Your Order

Once you have loaded up your cart, it is time to drop in your accommodation details. No need to stress over picking delivery dates or time slots—all K-MART orders are delivered straight to your specified place by 10 AM the very next day.

Quick heads-up before you order: Since deliveries arrive by 10 AM the next day, please double-check that you will actually be staying at the accommodation on the scheduled delivery date. If your travel plans change and you check out early or switch hotels, you might miss your delivery.

Filling out your stay info: Be precise with your hotel name, exact address, name under the reservation, and room number. For hotels or guesthouses, we strongly recommend adding a specific, easy-to-find spot where the courier can hand over the items.

Receiving at hotels or guesthouses: Due to hotel security policies, couriers usually cannot drop packages off directly at your door. Whenever possible, please plan to pick them up at the lobby or front desk. It is also a good idea to check with the front desk beforehand to make sure they can accept outside deliveries for you.

Address hiccups and delivery issues: If the address or drop-off spot is unclear on the day of delivery, we will reach out to you via chat. If we cannot confirm the exact location within a reasonable time after messaging, smooth delivery might be tough, so please review your shipping info carefully when ordering.

Review all your order details, wrap up the payment, and you are good to go! Once your order is through, you can track your history and delivery status in My Page. You will even get a photo confirmation once your items arrive at the designated spot.

Don't Forget to Hit the 'Send Order Message' Button After Checkout

After putting in your delivery details, you will be taken to the checkout page. We support plenty of payment methods like credit cards, PayPal, and Alipay, so just go with whatever works best for you. Once your payment goes through, a button that says 'Send Order Message to WOWKOREA SERVICE Staff' will pop up at the bottom of the screen.

If you run into any snags or have questions, please reach out to us through the chat window!